Contact
Get in Touch
Reach our research support team for product questions, certificate requests, or order assistance.
Email Support
Recommended for order inquiries, certificate requests, and product questions.
- Response within 24 hours
- Order tracking & updates
- Certificate of Analysis (COA) requests
- Refund & return requests
The best way to reach us is by email. Write to support@zeptixlabs.com and we will reply from there.
support@zeptixlabs.comTips for Faster Assistance
Include Order Number
Reference your order number so the team can pull your record instantly.
Specify the Compound
Tell us which research compound and lot (if known) so we can answer accurately.
Be Specific
Clear, specific questions get the fastest, most accurate responses.
Support hours: Monday – Friday, 9am – 5pm ET · Email: support@zeptixlabs.com