Contact

Get in Touch

Reach our research support team for product questions, certificate requests, or order assistance.

Email Support

Recommended for order inquiries, certificate requests, and product questions.

  • Response within 24 hours
  • Order tracking & updates
  • Certificate of Analysis (COA) requests
  • Manual payment instructions
[email protected]

Tips for Faster Assistance

Include Order Number

Reference your order number so the team can pull your record instantly.

Specify the Compound

Tell us which research compound and lot (if known) so we can answer accurately.

Be Specific

Clear, specific questions get the fastest, most accurate responses.

Support hours: Monday – Friday, 9am – 5pm ET · Email: [email protected]